Frequently Asked Questions

Queries

Frequently Asked Questions by Customers

We are extremely proud of our excellent reputation, with customer satisfaction being our top priority. Below are some common questions we receive from our customers.

Our services are available in North London, West London, South London, East London, Enfield, Slough, Kingston, Birmingham, Wrexham, Coventry, Northampton, Twickenham, Essex, St. Albans, Milton Keynes, Hertfordshire Romford Ware and its environs. No matter if you’re transitioning within the city, or leaving it for another city, we’ve got your back.

We offer all-around solutions for moving, including local moving or household moving, long-distance moving, packing services, waste collection services as well as piano moving services. That is why we strive to provide this one resource, which would ensure that all of your moving needs are met.

Short-distance moving occurs within a single city, or a small state, while full-course moving occurs across states, or between cities. Even in either of them, the same measures are employed with high levels of professionalism.

We are also capable of taking up inter-state moving services to various locations like Birmingham, Coventry and Wrexham. The planning and management of our trans-stellar transitions mean that there is a seamless experience.

All measures are also being made to reduce the possibility of breakage such as purchasing quality packing material, correct packing methods and adequate packing to prevent movement in transit.

Indeed, we are capable of handling piano moving services of any size and ensuring the piano and the other properties are not damaged.

Absolutely. Embracing professionalism in handling the company’s property, we are capable of transporting bulky and large property like furniture, appliances and other bulky property securely.

In case you need to change the date of the move, please feel free to inform us urgently. Though, based on availability we will try our best to honor your new proposed schedule.

When some schedules are not possible or you are not available when we are to transport your items, we help you reschedule until you are available to pick up your items or have your items stored safely with us.

We offer a range of van sizes to cater to various moving needs, from small items and small homes to entire large houses. Options include Small Van, Medium Van, and Large Van.

Yes, some of our vehicles are fitted with GPS tracking, and this means you’ll be able to track the progress being made on your move in real-time.

As a rule, we let one passenger be the driver. Please let us know this arrangement when you are booking.

Indeed, we offer secure storage solutions, whether for the short or the long term to afford you the mobility you need when you are moving.

Your things are kept in a clean, well-lit and sealed environment to prevent damage, rodents and thieves from accessing them.

Of course, we have moved items from apartments and even high-rise companies before. We have to work together with the management of the buildings so that there is easy access.

Just in case there is harm done to anything, we make sure you are fully indemnified since we have insured everything. The authorities concerned are kindly requested to report any problems with the work done soon for their early rectification.

Yes, our drivers are competent and can handle difficult roads independently of what the map may show. We consider points of access during the planning phase so that this does not cause a lot of problems.